Overview
SoreiChat™ is SoreiAI’s intelligent website assistant designed to engage, qualify, and convert visitors automatically.
It goes far beyond a standard chatbot — it’s a 24/7 digital team member that learns from your brand, understands user intent, and acts on data.
Built on top of GPT-5-level AI, SoreiChat can be fully customized to your business voice, workflows, and goals.
Core Capabilities
🧠 1. Natural, Brand-Trained Conversations
- Uses a custom fine-tuned model based on your company’s data (FAQs, website copy, emails, knowledge base).
- Maintains your tone of voice and personality — professional, friendly, or technical.
- Adapts responses in real time using contextual memory for longer, human-like dialogues.
⚙️ 2. Smart Lead Qualification
- Captures visitor intent automatically through conversation.
- Scores leads using AI classification models (based on keywords, urgency, and sentiment).
- Sends qualified leads directly to your CRM (HubSpot, Zoho, Airtable, etc.).
- Can trigger custom workflows via SoreiFlow™ (e.g., send follow-up email, schedule call, create deal).
🗓️ 3. Task & Appointment Automation
- Integrates with Google Calendar, Calendly, or Microsoft 365.
- Books appointments or demo calls directly in chat.
- Can send confirmation emails and reminders automatically.
💌 4. CRM & Marketing Integration
- Seamlessly connects with:
- HubSpot
- Pipedrive
- Mailchimp
- GoHighLevel
- Logs chat transcripts as customer records.
- Triggers personalized follow-ups based on conversation outcomes.
📊 5. Real-Time Insights Dashboard
- View conversations, lead sources, and sentiment analysis in one dashboard.
- Track KPIs like:
- Engagement rate
- Conversion rate
- Lead quality score
- Response satisfaction
- Provides AI summaries of top questions and trends — helping improve your content strategy.
🔒 6. Data Privacy & Security
- GDPR and CCPA compliant.
- Chat logs are encrypted at rest and in transit.
- Optional private API hosting for enterprise clients.
- Configurable data retention policies.